UNSEEN AI systemIn production since 24 August 2026

AI voicebot and receptionist in Polish: it answers the phone and talks by voice on your website

It is one conversation engine in two roles. The AI receptionist answers the company’s phone calls, says at the start that it is an AI assistant and that the call is being recorded, logs the caller’s request and sends the owner a summary by text message. The Ania assistant talks by voice on our website in 7 languages and books a free call in the calendar. Both run in production at UNSEEN. Deployment for your company from 1,650 EUR net.

Updated 19 October 2026 · Bogumił Grochowski, founder of UNSEEN

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AI receptionist panel: counters for calls and requests, a warning about requests waiting for a response and a list of matters from calls, with urgent ones flagged — Screenshot of the working system, sample dataThe AI receptionist in the panel: requests from calls, urgent ones in red, who is waiting for a callback and how many matters nobody has touched yet.

Languages on the website: 7, switchable during the conversation
Language on the phone: Polish
First sentence: a notice that it is an AI
Starting price: 1,650 EUR net

Try it live

Ania runs on this website. Talk to her by voice or in writing: ask about anything we offer.

How it works

It answers and says it is an AI
The receptionist starts by saying that it is an AI assistant and that the call is being recorded. Ania on the website shows this before you switch on the microphone.
It listens and asks follow-up questions
It recognizes speech, answers with a language model and speaks in a natural voice. The conversation follows a graph of nodes and transitions that we edit in the panel.
It logs the request
Name, topic, date and urgency go into the panel as a request with a transcript.
It lets a person know
The owner gets a text message with a summary of the call, and Ania books a call in the calendar and sends a confirmation.

Screens from the working system

Ania assistant panel on unseen.com.pl: the character, connection status, Microphone, Type and End buttons, and a note that the conversation is with an AI assistant — Screenshot of the working system, sample dataAnia on our website: “AI chat” opens a voice conversation with the character, “Type” switches to text, and the panel footer says it is an AI assistant.

Eight states of the Ania assistant’s character: idle, speaking, blinking, smiling, waving, explaining, phone and thumbs up — Frames from material made by the systemWe drew Ania’s character in code: idle, speaking with lip movement calculated from the audio, blinking and gestures.

What it can do

Conversations in Polish over the phone, and in 7 languages on the website
Switching language during a conversation on the website
Booking appointments in the calendar
A request with a transcript and urgency level in the panel
A text message to the owner with a summary of the call
A conversation graph edited in the panel, with a validator that enforces AI disclosure
Switching from voice to text without closing the window

What it deliberately does not do

It does not pretend to be human: the notice that it is an AI comes at the start of the conversation
The receptionist does not transfer calls to a person: it notes the request and promises a callback
It does not call anyone on its own: at UNSEEN it only answers incoming calls
Ania does not record audio: only a text transcript of the conversation is kept

Who does what

AI

answers the phone and talks
logs the request and its urgency
summarizes the call
proposes a time slot

Person

calls back when the matter requires it
changes the conversation script in the panel
holds the booked call

Who it is for

A service business whose phone rings when nobody can answer
A practice or shop that wants to answer questions after hours
A company with clients from abroad who find it easier to talk in their own language

Technology

Pipecat
Deepgram
ElevenLabs
Claude
Telnyx
WebRTC
Rive

Frequently asked questions

How much does an AI receptionist cost?

Deployment from 1,650 EUR net. On top of that, the cost of calls: the number and minutes from the telecom operator, plus speech and language model usage, paid as you use them.

Does the voicebot sound natural in Polish?

The best way is to check for yourself: talk to Ania on this website. In our telephony, the median time from the end of an utterance to the first sound of the reply was about 0.66 s (internal measurement, October 2026).

Will the AI receptionist transfer a call to a person?

Not at UNSEEN: it records the request, and we call back. The engine supports transferring calls to a consultant’s number, and we switch it on when a company has someone to put calls through to.

Are calls recorded?

The receptionist announces the recording at the start of the call. We keep recordings for 90 days and transcripts for a year. Ania on the website does not record audio; only a text transcript is kept.

Which languages does it speak?

Ania on the website: Polish, English, German, Ukrainian, Czech, Greek and Spanish. The receptionist on the phone: Polish.

Want a similar system?

30 minutes, online or by phone, no obligation. We will tell you whether such a system makes sense for your company, what it may cost and where to start.