UNSEEN Jarvis: our internal AI operations platform
Jarvis is our internal AI operations platform, home to the UNSEEN TalkCall and UNSEEN Social modules. We test the foundations we deploy for clients on our own company first.
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The challenge
A small services company has the same operational problems as its clients: client calls, multi-channel communication and repetitive tasks that eat up the team’s time.
Instead of stitching together several subscription tools, we decided to build our own, just as we do for clients.
What we built
We built Jarvis: an operator panel where the team works on shared data and AI supports the repetitive parts.
Two working modules run in the platform today: UNSEEN TalkCall for handling client phone calls and UNSEEN Social for managing social media content.
Inside the system
- Operator panel with shared team data
- UNSEEN TalkCall module: handling phone calls
- UNSEEN Social module: managing social media content
- AI support for repetitive tasks
- Modular architecture: new modules join without a rebuild
- AI chat on unseen.com.pl: answers in 7 languages, checks free times in the Jarvis calendar and books the call itself
What changed
- The team’s daily work happens in one panel instead of scattered tools
- The AI solutions we propose to clients are tested on us first
- The platform grows module by module, exactly like the systems we build for clients
- A call with us can be booked at any hour, in the calendar or in the chat; the booking goes straight to the calendar and CRM, and the visitor gets an SMS confirmation and reminder
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In 30 minutes we will tell you whether a similar solution makes sense for your business and what it would cost. No obligation.
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