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Case studyCRM systemsIndustry: Veterinary and healthcare

Scanvet: veterinary practice management system

A complete platform for running a veterinary practice: patient records, appointment scheduling, billing and analytics in one system.

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Scanvet: veterinary practice management system
186+
Endpoints
40+
Tables
39
Screens

The challenge

Patient records lived in paper binders, appointments were booked only by phone, and billing ran in a separate app. Finding a pet’s treatment history could take longer than the visit itself.

With several vets and one calendar, the paper system stopped scaling: double bookings, no-shows and evenings spent on paperwork.

What we built

We built a single platform where reception, vets and the practice owner work on the same data: full patient history with results and recommendations, a team-wide appointment calendar, and billing linked to visits.

The system automatically reminds pet owners about visits and vaccinations, and shows the practice owner utilization and revenue without any manual counting.

Inside the system

  • Electronic patient records with full treatment history
  • Scheduling for multiple vets at once
  • Automatic visit and vaccination reminders
  • Billing and invoices linked to appointments
  • Medicine and supplies inventory
  • Practice analytics: utilization, revenue, top services

What changed

  • A patient record opens in a second, with no more searching through binders
  • One calendar for the whole team ended double bookings
  • Reminders go out automatically, so reception no longer has to phone clients
  • System scale: 186+ API endpoints, 40+ tables, 39 screens
ReactNode.jsPostgreSQLSchedulingBilling

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