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UNSEEN AI systemFinished product, testing with the first client

AI real estate agent for agency websites: it talks by voice, shows listings and books a call with an agent

It is an AI assistant on a real estate agency’s website that clients can talk to by voice or in writing. It selects listings from the agency’s CRM and shows them next to the conversation (photos, price, floor area), and when the client wants to know more, it books a call with an agent at a free time slot. In its first sentence it says that it is an AI. The product is finished and is being tested with its first client, a real estate agency. We price deployment from 1,650 EUR net.

Updated · Bogumił Grochowski, founder of UNSEEN

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5.0 on Google · 3 reviews
Screenshot of the working system, sample dataListing details next to the conversation: price, floor area, floor, year built and photos that switch to whatever the assistant is talking about.
AI disclosure
in the first sentence
Listings
from the agency’s CRM, every 5 minutes
Channels
voice and text on the website
Starting price
1,650 EUR net

How it works

  1. The client clicks and chooses voice or text

    Before the microphone is switched on, they see a notice that they are talking to an AI. If they are viewing a specific listing, the assistant knows about it straight away.

  2. It works out what the client is looking for

    Buying, renting or selling; city, district, floor area and budget.

  3. It shows listings on screen

    Listings from the agency’s CRM appear next to the conversation. When the assistant talks about the kitchen or the balcony, it switches to the photo with that caption.

  4. It books a call or a viewing

    It offers free slots from the calendar, collects the name and phone number with consent and reads them back to the client for confirmation.

  5. The lead goes into the CRM

    With the source tagged and an analysis of the conversation, so the agent knows who they will be talking to and what about.

Screens from the working system

Screenshot of the working system, sample dataThe client types or says “I’m looking for an apartment”, and the assistant shows matching listings from the agency’s CRM.
Screenshot of the working system, sample dataFree slots for a call with an agent, straight from the agency’s calendar.
Screenshot of the working system, sample dataCall booked: the time slot, the agent’s first name and phone number. The assistant saves the client’s details after the client confirms them.

What it can do

  • Voice and text conversation in one window
  • Selecting listings and comparing two side by side
  • Photos described by a vision model, switched by the words in the conversation
  • Call and viewing slots from the agency’s calendar
  • Handover to a person, with the agency’s phone number
  • Conversation analysis and client qualification in the CRM
  • A character drawn in code, with lip movement synced to speech

What it deliberately does not do

  • It does not negotiate the price and does not talk about commission
  • It does not give advice on mortgages, legal or tax matters
  • It does not give a property valuation as an amount
  • It does not record audio: only a text transcript of the conversation is kept

Who does what

AI

  • conversation and questions about needs
  • selecting and showing listings
  • proposing a time slot
  • conversation analysis for the agent

Person

  • talking to the client about the details
  • the viewing and negotiations
  • the contract

Who it is for

  • A real estate agency with listings in a CRM or in an export feed to property portals
  • A developer who wants to answer questions about a project in the evenings and at weekends
  • A team of agents who prefer talking to clients who know what they want

Technology

  • Pipecat
  • WebRTC
  • Deepgram
  • ElevenLabs
  • Claude
  • Rive
  • Python

Frequently asked questions

Does the client know they are talking to an AI?

Yes. The assistant says so in its first sentence, and the window has an AI badge and a notice shown before the microphone is switched on. The engine will not run a conversation script that lacks the disclosure (EU AI Act, Article 50).

How does the assistant know the listings?

From the agency’s CRM: the list of listings refreshes every 5 minutes, and when the CRM does not respond, the engine uses the last copy. It talks only about what is in the listing.

Will the AI agent book an apartment viewing?

It offers free slots for a call or a viewing from the agency’s calendar and, with the client’s consent, saves their name and phone number. The appointment goes into the CRM, and the agency’s agent calls the client.

Can it give advice on a mortgage?

No. Mortgages, legal matters, taxes, negotiations and commission are out of scope: in those cases the assistant refers the client to an agent.

How much does an agent like this cost?

We price deployment from 1,650 EUR net. The final price depends on the connection to the agency’s CRM, the number of scenarios and the voice. You pay for the models and speech synthesis by usage.

Want a similar system?

30 minutes, online or by phone, no obligation. We will tell you whether such a system makes sense for your company, what it may cost and where to start.

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5.0 on Google · 3 reviews

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